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We'd love to hear from you. Whether you have a question about your order, our products, or anything else — our team is here to help.
Contact Information
- Email: kculture@ai-onlabs.com
- Phone: 070-2681-3370
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (JST)
Business Information
K-CULTURE SHOP is operated by AI-ONLABS.
Representative: MINSUP LIM
Address: AI-ONLABS, 2-1-2 Ariake, Koto-ku, CityTowersTokyoBay 2-2609, Tokyo 135-0063, Japan
Shipping & Returns
Processing time: 1–5 business days
Estimated delivery: 14–25 business days
Some products may be fulfilled and shipped by trusted third-party suppliers located internationally.
Returns accepted within 30 days. Conditions apply.
We aim to respond to all inquiries within 1–2 business days.
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