Terms of service

Last updated: March 20, 2026

OVERVIEW

Welcome to K-CULTURE SHOP. The terms “we”, “us” and “our” refer to K-CULTURE SHOP. K-CULTURE SHOP operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). K-CULTURE SHOP is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy and Return & Refund Policy, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully before accessing or using our website. By visiting, interacting with, or using any part of the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of the terms and conditions of this agreement, then you may not access the website or use any Services.

Any new features or tools which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence, or that you are the age of majority and you have given us your consent to allow your minor dependents to use this site under your supervision.

To use certain parts of the Services, including making purchases, you may be asked to provide certain information, such as your email address, billing address, shipping address, payment information, and other account details. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or otherwise allow another person to use your account without our prior written permission.

SECTION 2 - OUR PRODUCTS

We make every effort to display as accurately as possible the colors, images, descriptions, and details of our products. However, we cannot guarantee that your device’s display of any color or product image will be accurate.

All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We may also limit the quantities of any products or services that we offer on a case-by-case basis.

Some products may be fulfilled and shipped by third-party suppliers or logistics partners located outside your country. Product packaging, shipping origin, and delivery times may therefore vary depending on the item and destination.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Services will be corrected.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the selected products. We reserve the right to accept or decline any order at our sole discretion. Your order is not accepted until payment is successfully processed and we confirm acceptance.

We reserve the right to refuse, limit, cancel, or modify any order, including if we suspect fraud, unauthorized activity, resale activity, pricing errors, product unavailability, or other issues affecting the order.

If we make a change to or cancel an order, we may attempt to notify you using the email address, billing address, or phone number provided at the time the order was made.

Please review your order carefully before submitting it. Once an order has been placed, we may not be able to accommodate changes or cancellations.

Your purchases are subject to our Return & Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice.

The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation. Unless otherwise stated, posted prices do not include taxes, shipping fees, customs duties, import charges, or other governmental fees that may apply in your jurisdiction.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your information, including your email address, payment details, and shipping address, so we can complete your transactions and contact you if needed.

You represent and warrant that:

the payment information you provide is true, correct, and complete,
you are authorized to use the payment method provided, and
you will pay all charges incurred by you, including shipping fees, taxes, and any applicable duties.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times provided on our website are estimates only and are not guaranteed. Shipping times may vary depending on product availability, processing times, destination country, customs clearance, carrier performance, and other factors outside our control.

Because some products are fulfilled by third-party suppliers or logistics partners located internationally, shipping may take longer than domestic delivery.

We are not responsible for delays caused by shipping carriers, customs authorities, force majeure events, or circumstances beyond our reasonable control.

Unless otherwise required by applicable law, title and risk of loss pass to you upon our transfer of the products to the carrier.

SECTION 6 - RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy, which is incorporated into these Terms of Service by reference. Please review that policy carefully before making a purchase.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider.

We may also, in the future, offer new features and/or services through the Services. Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, and services available via our Services may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products, or services.

Please review carefully the third-party’s policies and practices before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

K-CULTURE SHOP is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with K-CULTURE SHOP, not with Shopify.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and K-CULTURE SHOP, including any injury, damage, loss, delay, refund issue, or dispute arising from products or services purchased from our store.

SECTION 10 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit to the Services may be transmitted to and shared with Shopify and certain third parties as necessary to provide the Services.

Please review our Privacy Policy for more information about how we collect, use, and disclose your personal information.

SECTION 11 - FEEDBACK AND USER SUBMISSIONS

If you send us comments, feedback, suggestions, reviews, ideas, proposals, or other materials, whether online, by email, or otherwise (collectively, “Feedback”), you agree that we may, at any time, without restriction, use, edit, copy, publish, distribute, translate, and otherwise use such Feedback in any medium.

We are under no obligation:

to maintain any Feedback in confidence,
to pay compensation for any Feedback, or
to respond to any Feedback.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights, and will not contain unlawful, abusive, obscene, or malicious material.

You are solely responsible for any Feedback you provide and its accuracy.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice, including after you have submitted your order.

We undertake no obligation to update, amend, or clarify information in the Services, except as required by law.

SECTION 13 - PROHIBITED USES

In addition to other prohibitions as set forth in these Terms of Service, you are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform or participate in unlawful acts;
to violate any international, national, regional, or local laws or regulations;
to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against others;
to submit false or misleading information;
to upload or transmit viruses or any other type of malicious code;
to collect or track the personal information of others;
to spam, phish, pharm, pretext, scrape, crawl, or harvest data;
to interfere with or circumvent the security features of the Services or any related website.

We reserve the right to terminate your use of the Services for violating any of the prohibited uses.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

You may not use bots, crawlers, scrapers, automated agents, or similar tools to access, monitor, copy, or interact with the Services in a manner that imposes an unreasonable burden on our systems or violates these Terms.

We may limit, block, or terminate access to any person or system engaging in unauthorized automated access to the Services.

SECTION 15 - TERMINATION

These Terms of Service are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our Services.

We may terminate or suspend your access to the Services, without notice, if we believe that you have violated these Terms, applicable law, or engaged in conduct that may harm our business, users, or partners.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products and services delivered to you through the Services are provided on an “as is” and “as available” basis, except as expressly stated by us in writing.

We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, in no case shall K-CULTURE SHOP, its owners, directors, officers, employees, affiliates, agents, contractors, service providers, suppliers, licensors, or Shopify and its affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, shipping delays, customs issues, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Services or any products procured using the Services.

Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless K-CULTURE SHOP and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, service providers, and suppliers from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

your breach of these Terms of Service or the documents they incorporate by reference,
your violation of any law, or
your violation of any right of a third party.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - ENTIRE AGREEMENT

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - WAIVER

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

SECTION 22 - ASSIGNMENT

You may not assign, transfer, or delegate any of your rights or obligations under these Terms of Service without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms of Service without restriction.

SECTION 23 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Japan.

Any dispute arising out of or relating to these Terms of Service or the Services shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

K-CULTURE SHOP
Email: kculture@ai-onlabs.com
Phone: 070-2681-3370
Address: AI-ONLABS, 135-0063, Tōkyō Koto Ku Ariake 2-1-2, CityTowersTokyoBay 2-2609, Japan